About the Series

Minnesota's Road to Volunteer Drivers Virtual Forum Series with State of Minnesota wordmark over an aerial view of a road and autumn leaves on trees This virtual forum series was convened and sponsored by the Minnesota Council on Transportation Access in partnership with the Minnesota Volunteer Driver Coalition. The recordings are available for on-demand viewing and training sessions. The recordings include ASL interpretation and captions.

Series Recordings

Wednesday, November 18, 2020

#1st Stop: Current State and a Look into the Future of Volunteer Drivers


Wednesday, December 9, 2020

#2nd Stop: Policy Issues and Real Life Stories


Wednesday, January 20, 2021

#3rd Stop: Volunteer Driver Recruitment and Promotion


Wednesday, February 17, 2021

#4th Stop: How to Start a Volunteer Driver Program


Wednesday, March 17, 2021

#5th Stop: Person-Centered, Cultural Diversity, and Equity Training

  • Person-centered Practices and Disability Etiquette for Volunteer Drivers
  • Cultural Diversity and Equity Training

Wednesday, April 21, 2021

#6th Stop: Trauma-Informed Care Training and Providing Community Education About People Who Are Deaf and Hard of Hearing

  • Trauma-Informed Care Training
  • Providing Community Education About People Who Are Deaf and Hard of Hearing

Wednesday, May 19, 2021

#7th Stop: Best Practices for Volunteer Driver Programs, Part 1: Safety, Security, Emergency Preparedness, and Passenger Assistance

  • Module 1 – Safety & Security
  • Module 2 – Emergency Preparedness
  • Module 3 – Passenger Assistance & Safety

Wednesday, June 2, 2021

#8th Stop: Best Practices for Volunteer Driver Programs, Part 2: Difficult Customers, Self-Care, Ethics and Boundaries, and Best Practices

  • Module 4 – Dealing with Difficult Customers and Self Care
  • Module 5 – Ethics and Boundaries
  • Module 6 – Best Practices & Summary

Sponsors

Sponsored by the Minnesota Department of Transportation (MnDOT), the Minnesota Council on Transportation Access (MCOTA) in partnership with the Minnesota Volunteer Driver Coalition.